Refund Policy

SheetRevive is operated by Shift Warden LLC. Effective date: September 11, 2026.

Last updated: September 11, 2026 (version 2026-09-11)

Operator

SheetRevive is operated by Shift Warden LLC. This refund policy applies to all purchases made through SheetRevive.

General policy

Purchases are generally final once access, credits, entitlements, or digital benefits have been delivered or materially used. Shift Warden LLC may approve refunds for duplicate charges, billing errors, failed entitlement delivery, verified technical failures that prevented reasonable use, or other circumstances required by applicable law. Refund requests are reviewed individually and are not automatic.

One-time purchases

One-time purchases are generally final once access, credits, entitlements, or digital benefits have been delivered or materially used. A refund may be considered for:

• Duplicate charge
• Incorrect billing amount
• Entitlement or access not received
• Product unavailable due to a verified technical failure
• Accidental duplicate purchase
• Other circumstances required by applicable law

If the benefit has not been used and the request is timely, an operator may choose to approve. No fixed refund window is promised; each request is reviewed individually.

Subscriptions and cancellation

Subscriptions are recurring until canceled. Cancellation stops future renewals. Access continues through the paid billing period. Cancellation does not automatically refund the current billing period. You can manage your subscription via the billing portal where available. A refund may still be approved for duplicate billing, billing errors, failed access or entitlement delivery, or verified technical failure.

SheetRevive entitlements

SheetRevive Pass is 24 hours of access to higher processing limits. It is a one-time purchase, not a subscription, and is generally final once access is delivered. You may process multiple spreadsheet jobs during the 24-hour period. A Pro subscription is recurring until canceled. Cancellation stops future renewals; access continues through the paid billing period. Cancellation does not automatically refund the current period. Verified entitlement failure or duplicate billing may qualify for a refund review.SheetRevive does not guarantee that every spreadsheet issue will be detected.

How to request a refund

To request a refund, submit a report through the support page and select the refund category. Include the case number or payment reference if available. Do not include sensitive spreadsheet data, account numbers, or passwords in your refund request.

Review process

Refund requests are reviewed by an operator. You will receive a response through the support case system. Approval is not automatic and is not guaranteed. Processing times depend on the circumstances and any payment processor requirements.

No guarantee of approval

Refund requests are reviewed individually. Approval is not automatic and is not guaranteed.SheetRevive does not promise refunds where none are justified.

Statutory rights

Nothing in this policy limits rights or remedies that cannot legally be waived under applicable law.

Contact

Questions: support@sheetrevive.com or use the support page.